Tag: Platform

Since the last two decades, social media platforms have evolved from mere networking spaces to bustling marketplaces. Among them, Instagram has emerged as an extremely vibrant hub for e-commerce, offering a visually appealing and user-friendly space for brands to showcase and sell their products. With the introduction of features like "Swipe Up," Instagram has taken the e-commerce game to a whole new level, creating a seamless shopping experience for users. Let's delve into the Instagram e-commerce explosion and explore how the "Swipe Up" feature is changing the game.

You're scrolling through your social media feed, and you come across a post from one of your favourites. This isn't just any ordinary post; it features an authentic photo or video from someone who has used the product or service, sharing their experience. It could be a glowing review or a humorous and relatable story. Whatever it is, it catches your attention and piques your interest.

Today’s consumer has more demands than ever about the user experience – they expect a more personalised, more consistent, and more relevant experience across the channels and devices that they use. This puts extra pressure on marketers to understand and deliver on these expectations, which requires an understanding of the customer and what they want. If you’re going to continue to engage with your current and future audience, you will need to create fresh, exciting and emotionally engaging content.

Artificial Intelligence (AI) is more than a buzzword and over the past couple of years, Salesforce, has been embarking on its next play in adding features to build a smarter, more intuitive solution.